Shipping & Returns

When it comes to shipping and returns, Marlook Living is committed to providing a seamless and hassle-free experience for our customers. We understand that receiving your order in a timely manner and having the option to return or exchange items is important to you. That's why we have implemented the following policies:

Shipping

At Marlook Living, we offer fast and reliable shipping options to ensure that your order arrives promptly and in perfect condition. We partner with trusted shipping carriers to deliver your items safely to your doorstep.

Our shipping rates are calculated based on the weight and dimensions of the products you have ordered, as well as your location. During the checkout process, you will be able to see the available shipping options and their corresponding costs. Rest assured that we strive to offer competitive shipping rates to our customers.

Once your order has been placed, our team will work diligently to process and ship it as quickly as possible. You will receive a confirmation email with tracking information once your order has been dispatched. Please note that shipping times may vary depending on your location and the shipping method selected.

Returns

We want you to be completely satisfied with your purchase from Marlook Living. If for any reason you are not happy with your order, we offer a hassle-free return policy.

If you wish to return an item, please contact our customer service team within 30 days of receiving your order. They will provide you with a return authorization number and instructions on how to proceed. Please note that returned items must be in their original condition and packaging.

Once we have received and inspected the returned item, we will process your refund. Please allow up to 10 business days for the refund to be credited back to your original payment method.

Please note that certain items, such as personalized or custom-made products, may not be eligible for return or exchange. Additionally, return shipping costs may apply and will be deducted from your refund.

If you receive a damaged or defective item, please contact our customer service team immediately. We will arrange for a replacement or refund, depending on the situation.

For any further questions or concerns regarding shipping and returns, please don't hesitate to reach out to our customer service team. We are here to assist you and ensure that you have a positive shopping experience with Marlook Living.